Q1.How to send my enquiry?
You can contact us by email, phone call, message (Whats APP, We Chat, Skype).
Q2.How long can I get feedback after enquiry?
We will reply you within 3 hours in working day.
Machines order takes 30 days after deposit payment received. Please inquiry sales.
Q4.What is the package? Is it suitable for shipment?
Machine is by waterproof cloth to covered. And be packed by standard exported wooden case with steel foot. It is very much strong for oversea transportation.
30% T/T as down payment, balance 70% by T/T before delivery. If others payment terms, we can discuss the details. Welcome to inquiry sales.
Q6.Can I trust you?
Sure, we’re Alibaba Gold Suppliers, Alibaba Assessed Supplier, Alibaba Trade Assurance Supplier.
Q7.How long is the warranty for machines?
Machines warranty is 12 months after receive goods. in Warranty time,we can provide new free parts for changing. Please contact our SOSEN sales representative for details.
Q8.How about your after-sale service?
Our after sales support and service is second to none and we urgently respond to your queries, if parts are required they would be sent to you by international courier within 3 days.
Q9.Can you engineer come to our place to help with machine installation & commission?
Yes, our engineers are available to travel to your place. Round flight tickets & accommodation will be at your cost.